Nondiscrimination Notice

Baylor Surgicare at North Garland complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression. Baylor Surgicare at North Garland does not exclude people or treat them differently because of these factors. Our health plans are also subject to the Section 1557 nondiscrimination requirements and will be operated accordingly.

Baylor Surgicare at North Garland:

• Provides free auxiliary aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters, video remote interpreting, or other aids for hearing-impaired individuals
  • Written information in multiple formats, including large print, audio, accessible electronic formats, or other formats for visually impaired individuals
• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters or a language line, or information written in other languages

If you need these services, contact Baylor Surgicare at North Garland’s ADA Coordinator at (214) 703-1800.

If you believe Baylor Surgicare at North Garland has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

ADA Coordinator
Baylor Surgicare at North Garland
7150 N. President George Bush Highway, Suite 101
Garland, TX 75044
Fax: (214) 703-1880
Email: [email protected]

You can file a grievance in person, by mail, fax, or email. If you need help filing a grievance, Baylor Surgicare at North Garland’s ADA Coordinator is available to assist you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW, Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at this
link.

Nondiscrimination Notice (English)

Nondiscrimination Notice (Español)